50Crowns Casino Privacy Policy

At 50Crowns Casino, we are fully committed to protecting the privacy and personal data of every player who visits or registers on our platform. This Privacy Policy explains how we collect, use, store, and protect your information when you access our services at 50crowns.com or bet.50crowns.com. By using our platform — whether to explore a 50 crowns bonus, complete your 50 crowns login, or place a bet — you acknowledge that you have read and understood this policy. We encourage you to review this document carefully before using any of our services.

Who We Are

50Crowns Casino is owned and operated by Zosma LLC, incorporated under the laws of Belize with registration number IFSC/200/LLC 2125/23, with its registered address at New Horizon Building, Ground Floor, 3 1/2 Miles Philip S.W. Goldson Highway, Belize City, Belize. Our platform is operated by Eonvex Limited, a company registered under the laws of Cyprus (reg. HE 467522), located at Grigoriou Xenopoulou, Agia Paraskevi, Germasogeia, 4B, Limassol, Cyprus 4049, acting as our Billing Agent and EU-EEA Representative.

We are licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, under licence number ALSI-132405050-FI3. If you have any questions about how we handle your data, you can contact us at support@50crowns.com.

Information We Collect

At 50Crowns, we collect personal data to provide you with a safe, secure, and enjoyable gaming experience. We may collect the following categories of information:

Personal Identification Data

• Full name, date of birth, and gender
• Email address and phone number
• Residential address and country of residence
• Copies of identity documents submitted for KYC verification

Financial and Transaction Data

• Payment method details (card numbers, e-wallet identifiers, crypto wallet addresses)
• Deposit and withdrawal history, including use of any 50 crowns bonus code
• Transaction records related to all deposits, withdrawals, and wagering activity

Technical and Usage Data

• IP address, browser type, and operating system
• Device identifiers and session data
• Pages visited, games played, time spent on the platform
• Information collected via cookies and similar tracking technologies

Communications Data

• Messages sent to our support team via live chat, email, or contact form
• Feedback, complaints, and any correspondence related to your account

How We Use Your Information

Here at 50Crowns Casino, we use the data we collect for the following purposes:

• To verify your identity and process your registration on our 50 crowns online casino platform
• To process deposits and withdrawals through our supported payment methods
• To administer bonuses, including the 50 crowns welcome bonus and any promotional offers
• To comply with our Anti-Money Laundering (AML) and Know Your Customer (KYC) obligations
• To detect and prevent fraud, cheating, and other prohibited activities
• To send you promotional communications, provided you have given your consent
• To improve our platform, games library, and overall user experience
• To respond to your customer support queries and resolve disputes
• To ensure compliance with applicable laws and regulations

Legal Basis for Processing

We at 50Crowns process your personal data on the following legal grounds:

• Contractual necessity — to fulfil our obligations to you as an account holder
• Legal obligation — to comply with AML, KYC, and licensing requirements
• Legitimate interests — to maintain platform security and prevent fraudulent activity
• Consent — for marketing communications and optional data processing activities

Cookies and Tracking Technologies

Our 50Crowns platform uses cookies and similar technologies to improve your experience and ensure that our services function correctly. We use the following types of cookies:

• Essential cookies — required for the platform to operate, including session management and 50 crowns casino login functionality
• Analytical cookies — to understand how players interact with our site and identify areas for improvement
• Marketing cookies — to deliver relevant promotional offers and track campaign performance
• Preference cookies — to remember your language, currency, and other settings

You may manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our platform.

Data Sharing and Third Parties

We do not sell your personal data to third parties. However, we may share your information with the following categories of partners in order to deliver our services:

• Payment processors — including providers of Visa, Mastercard, Skrill, Neteller, and various cryptocurrency networks
• Game providers — such as Evolution, Pragmatic Play, NetEnt, Play'n GO, and other software partners who provide titles on our platform
• Identity verification services — third-party KYC and AML compliance providers
• Regulatory authorities — including the Government of Anjouan and other relevant bodies as required by law
• IT and hosting providers — companies that support our technical infrastructure

All third parties we work with are contractually required to handle your data in a secure and confidential manner consistent with applicable data protection laws.

Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations. In most cases, we are required to retain financial and identity records for a minimum of five years following account closure. Once your data is no longer needed, we securely delete or anonymise it.

Your Rights

Depending on your jurisdiction, you may have the following rights in relation to your personal data held by us:

• Right of access — to request a copy of the personal information we hold about you
• Right to rectification — to ask us to correct any inaccurate or incomplete data
• Right to erasure — to request deletion of your data, subject to our legal obligations
• Right to restriction — to limit how we process your data in certain circumstances
• Right to portability — to receive your data in a structured, machine-readable format
• Right to object — to object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time

To exercise any of these rights, please contact us at support@50crowns.com. We will respond to your request within a reasonable timeframe in accordance with applicable laws.

Security Measures

We take the security of your personal data very seriously. Our 50Crowns Casino platform employs industry-standard SSL encryption to protect all data transmitted between your device and our servers. We also maintain strict internal access controls, conduct regular security audits, and apply additional safeguards to protect financial and identity data. However, no online platform can guarantee absolute security, and we encourage you to use a strong password and keep your login credentials confidential.

Children and Minors

Our services are strictly intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under the legal gambling age. If we become aware that a minor has registered on our platform, we will immediately close the account and delete all associated data. We encourage parents and guardians to use parental control tools to restrict access to online gambling platforms.

Changes to This Policy

We reserve the right to update or amend this Privacy Policy at any time. When we make significant changes, we will notify you via email or through a prominent notice on our platform. We encourage you to review this page periodically to stay informed about how we protect your data. Continued use of our services following any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please do not hesitate to reach out to us. You can contact the 50Crowns Casino support team 24/7 via live chat on our website or by emailing us at support@50crowns.com. We are committed to addressing all privacy-related enquiries promptly and transparently.